Having trouble with your iPod? These troubleshooting steps will show you the smoothest path to resolving your issue. Be sure to perform troubleshooting before having your iPod serviced.

Start with these first

• Make sure that your computer meets the system requirements for the iPod.
• In some cases, simply updating to the latest versions of iTunes and iPod Software may resolve your issue.
• Visit the iPod Support page if you have questions about using your iPod or need help with an issue.