If you just got an iPod nano and haven't had an iPod before, you may be looking for a very common button found on most consumer electronics: the on/off switch. Well, stop your search because the iPod nano doesn't exactly have an on/off button.

One of the exciting features of the video-equipped iPods (the 5th-generation iPod, the iPod Classic the iPod touch, the third-generation nano, and the iPhone) is the ability to watch TV shows.

Thanks to its bigger screen and landscape orientation, the iPhone is a much better device to watch movies on than any previous version of the iPod.

These troubleshooting steps will show you the smoothest path to resolving your issue. Be sure to perform troubleshooting before having your iPod serviced.

If your iPod doesn't respond, is "frozen", won't turn on, or nothing appears on the LCD screen check for these possible causes.

If your iPod's headphones don't work or have static or garbled audio, try connecting them to any other 3.5 mm stereo headphone jack, like the one on your computer.

How to get your iPod serviced

How can I tell if my iPod needs service?

How do I get my iPod serviced?

Will the data on my iPod be preserved?